You can request a refund by emailing us at [email protected] stating your wish to receive a refund and your full name.

All Membership Fees are fully earned upon payment and are non-refundable except during the first 30 days since the beginning of the Membership Period under the condition that you have viewed no more than 50% of the lessons.

General terms apply to all refund eligible Services. In addition, the special term(s) may apply to a specific service, as outlined below.

In no event is the same Service eligible for more than one refund.

All refunds are processed in EUR: you, the customer, bear sole responsibility for any fluctuations in the exchange rate(s) between the time of payment and the time of refund.